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Quand l’ouvrier devient robot : Représentations et pratiques ouvrières face aux stigmates de la déqualification

Abstract : In food retail warehouses, handlers work with headphones on their ears and microphones in front of their mouth. A digital voice tells them what they have to do and they validate all their actions pronouncing key words for the voice recognition system. When asked about the content of their work, they compare themselves to “robots,” lacking the capacity to act outside the imposed framework. Outside observers often borrow this comparison to express their astonishment in reaction to this unusual dialogue between a digital tool and humans following orders. The results of my fieldwork show that such a vision of robotization is not appropriate. I analyze how this symbolic terminology of workers’ perception and self-perception is used and the questions it raises, thereby proposing a new approach of the working-class image.
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https://hal-upec-upem.archives-ouvertes.fr/hal-03311935
Contributor : Nicolas Beyrand Connect in order to contact the contributor
Submitted on : Monday, August 2, 2021 - 10:13:05 AM
Last modification on : Tuesday, August 3, 2021 - 3:30:09 AM

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David Gaborieau. Quand l’ouvrier devient robot : Représentations et pratiques ouvrières face aux stigmates de la déqualification. L'homme et la société, L'harmattan, 2017, 205 (3), pp.245. ⟨10.3917/lhs.205.0245⟩. ⟨hal-03311935⟩

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