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Journal articles
La souffrance du client employé dans la relation de service : dénis de reconnaissance et conséquences émotionnelles. Le cas d'un établissement thermal
https://hal-upec-upem.archives-ouvertes.fr/hal-01623700
Contributor : Catherine Maman Connect in order to contact the contributor
Submitted on : Wednesday, October 25, 2017 - 3:22:08 PM
Last modification on : Monday, January 11, 2021 - 12:17:47 AM
Contributor : Catherine Maman Connect in order to contact the contributor
Submitted on : Wednesday, October 25, 2017 - 3:22:08 PM
Last modification on : Monday, January 11, 2021 - 12:17:47 AM