1IRG - Institut de Recherche en Gestion (Université Paris-Est Créteil Val de Marne (UPEC) -Faculté de sciences économiques et de gestion
Place de la Porte des Champs , 4 Route de Choisy 94010 Créteil Cedex - France)
Abstract : Financial crisis has damaged the image of the banking sector. Bank employees are in the front line to cope with this crisis of reputation. This article is based upon an exploratory empirical research among bank employees. First, it reveals the difficult situations related to this crisis that employees live and how they impair their professional identity. Second, drawing upon the notion of bricolage, this paper unveils different forms of identity work that bank employees mobilize to restore a respected professional identity. However most of these bricolages of identity appear to be fragile and may have serious consequences for the management of the banking sector.
https://hal-upec-upem.archives-ouvertes.fr/hal-01176412
Contributor : Sylvie Chevrier
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Submitted on : Wednesday, July 15, 2015 - 1:32:57 PM
Last modification on : Friday, October 4, 2019 - 1:27:32 AM
Long-term archiving on : Wednesday, April 26, 2017 - 4:50:47 AM
Evelyne Rousselet, Sylvie Chevrier, Valérie Pallas-Saltiel. Bricolage of identity to cope with crisis. Bank employees in times of turmoil. EURAM, Jun 2015, VARSOVIE, Poland. ⟨hal-01176412⟩
