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When subordinates feel supported by managers: investigating the relationships between support, trust, commitment and outcomes

Abstract : The purpose of this research was to examine the relationship between managers and their subordinates. The framework of social exchange theory was used in order to examine whether subordinates demonstrate effort at work and remain in exchange of support by their manager. Using a sample of employees (N = 704) working for a provincial government in Canada, the results indicate that perceived supervisor support, trust in the supervisor reduce the likelihood that a public sector employee will leave their job or procrastinate at work, through commitment to their supervisor. The results are discussed in the light of public management research.
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https://hal-upec-upem.archives-ouvertes.fr/hal-01174098
Contributor : Francois Grima Connect in order to contact the contributor
Submitted on : Wednesday, July 8, 2015 - 12:07:52 PM
Last modification on : Tuesday, October 19, 2021 - 4:08:20 PM

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François Grima, Pascal Paille, Denis Bernardeau Moreau. When subordinates feel supported by managers: investigating the relationships between support, trust, commitment and outcomes. International Review of Administrative Sciences, SAGE Publications, 2013, 4 (79), pp.681-700. ⟨10.1177/0020852313501248⟩. ⟨hal-01174098⟩

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