When subordinates feel supported by managers: investigating the relationships between support, trust, commitment and outcomes

François Grima 1 Pascal Paille 2 Denis Bernardeau Moreau 3
1 IRG - Institut de Recherche en Gestion
2 grefid
grefid
3 ACP - Analyse Comparée des Pouvoirs
Abstract : The purpose of this research was to examine the relationship between managers and their subordinates. The framework of social exchange theory was used in order to examine whether subordinates demonstrate effort at work and remain in exchange of support by their manager. Using a sample of employees (N = 704) working for a provincial government in Canada, the results indicate that perceived supervisor support, trust in the supervisor reduce the likelihood that a public sector employee will leave their job or procrastinate at work, through commitment to their supervisor. The results are discussed in the light of public management research.
Keywords : procrastination at work trust in the organization intention to leave perceived superior support
Document type :
Journal articles
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https://hal-upec-upem.archives-ouvertes.fr/hal-01174098
Contributor : Francois Grima <>
Submitted on : Wednesday, July 8, 2015 - 12:07:52 PM
Last modification on : Friday, October 4, 2019 - 1:38:33 AM

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François Grima, Pascal Paille, Denis Bernardeau Moreau. When subordinates feel supported by managers: investigating the relationships between support, trust, commitment and outcomes. International Review of Administrative Sciences, SAGE Publications, 2013, 4 (79), pp.681-700. ⟨10.1177/0020852313501248⟩. ⟨hal-01174098⟩

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