Contribution to social exchange in public organizations: examining how support, trust, satisfaction, commitment and work outcomes are related

Abstract : The intent of the research was to examine the relationships between support, trust, satisfaction, commitment and work outcomes. The framework of social exchange theory was used as a guide. The research described in this study replicates in the public sector (N = 704) and previous findings obtained in a study conducted in the private sector. Consistent with the study in private sector, support is related to intention to leave and helping behavior to trust and satisfaction. Results are discussed.
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Journal articles
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https://hal-upec-upem.archives-ouvertes.fr/hal-01174093
Contributor : Francois Grima <>
Submitted on : Wednesday, July 8, 2015 - 12:00:00 PM
Last modification on : Wednesday, September 4, 2019 - 1:52:11 PM

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François Grima, Pascal Paille, Marie Ève Dufour. Contribution to social exchange in public organizations: examining how support, trust, satisfaction, commitment and work outcomes are related. International Journal of Human Resource Management, Taylor & Francis (Routledge), 2015, 26 (4), pp.520-546. ⟨10.1080/09585192.2012.654809⟩. ⟨hal-01174093⟩

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