P. Bernoux, Sociologie du changement dans les entreprises et les organisations, 2004.
URL : https://hal.archives-ouvertes.fr/halshs-00736442

F. L. Cook, Modeling an HR Shared Services Center: experience of an MNC in the United Kingdom, Human Resource Management, vol.45, issue.2, pp.211-227, 2006.

P. Docherty, M. &. Kira, and . Shani, Creating sustainable work systems, Routledge, 2009.

P. Falzon, Ergonomics, knowledge development and the design of enabling environments, Proceedings of the Humanizing Work and Work Environment HWWE'2005 Conference, pp.1-8, 2005.

P. Falzon, Enabling safety: issues in design and continuous design, Cognition Technology and Work, vol.10, issue.1, pp.7-14, 2007.

A. S. Imada, Achieving Sustainability through Macroergonomic Change Management and Participation, pp.129-138, 2008.

M. Janssen and &. Joha, Motives for establishing shared services centers in public administrations, International Journal of Information Management, vol.26, pp.102-115, 2006.

J. Petit, Organiser la continuité du service : Intervention sur l'organisation d'une Mutuelle de santé, Ergonomics Ph.D. Dissertation, vol.2, 2005.

B. Rorive, Restructurations stratégiques et vulnérabilité au travail. Revue de l'IRES, vol.47, pp.117-134, 2005.

J. Sardas, Relation de partenariat et recomposition des métiers, in : F. Hubault (coord.) La relation de service, opportunités et questions nouvelles pour l'ergonomie, 2002.

A. Sen, Development as freedom, 1999.

A. Sen, Inequality Reexamined, 1992.

A. Sen, The Idea of Justice, 2009.

L. I. Sznelwar, F. L. Mascia, and &. Bouyer, une source majeure de TMS ? @ctivités, vol.3, p.2, 2006.

K. J. Zink, U. Steimle, and &. Fischer, Human Factors, Business Excellence and Corporate Sustainability: Differing Perspectives, Joint Objectives, pp.3-17, 2008.